SMS Terms & Opt-In Policy

Last updated: 8/3/2026

HomeTeam Connect (myhometeamconnect.com) is a home-buying platform that connects home buyers with vetted Realtors and Loan Officers. This page describes how we collect consent to send text messages, what those messages contain, and how to stop receiving them.

1. Program description

Program name: HomeTeam Connect Account Alerts. Messages are transactional account notifications only. We do not send marketing, promotional, or bulk messages over SMS, and we never share or sell phone numbers collected for SMS to third parties or affiliates for marketing purposes.

2. How consent is collected (opt-in)

Consent is collected inside a HomeTeam Connect account. Text alerts are off by default. After a user creates an account and completes their profile, they are shown the consent screen reproduced below. The user must actively enter their own mobile number, actively check the consent box (it is never pre-checked), and press the submit button. Users can also enable or disable alerts at any time from Profile → Text message alerts.

Because the opt-in form lives behind account login, the exact form our users see is reproduced below for review purposes.

Get text alerts?

We'll text you when a new prospect comes in, when a buyer messages you, or when they upload a document. No marketing — just the stuff that needs you.

Mobile number

413-204-3828

I agree to receive account notification text messages from HomeTeam Connect at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Terms of Service and Privacy Policy.

Yes, text me

Reproduction of the HomeTeam Connect in-app SMS consent screen. The checkbox is unchecked by default and must be actively selected by the user before the submit button will save consent.

3. Message types

Buyer: “Your Realtor or Loan Officer replied to your message.”
Realtor / Loan Officer: “A new buyer prospect was matched to you.”
Realtor / Loan Officer: “A buyer sent you a message.”
Realtor / Loan Officer: “A buyer uploaded a document to your deal room.”
A one-time confirmation message when a user opts in.

4. Message frequency

Message frequency varies and is driven by the user's own account activity. Most users receive fewer than 10 messages per month.

5. Rates disclosure

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. HELP and STOP instructions

To stop: Reply STOP to any message (STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT are all honored). You will receive a single confirmation that you have been unsubscribed, and no further messages will be sent. You can resubscribe by replying START, or by re-enabling alerts in your profile.

For help: Reply HELP to any message, or email hello@myhometeamconnect.com.

Opting out of SMS does not affect your HomeTeam Connect account, email notifications, or in-app notifications.

7. Privacy

Phone numbers collected for SMS alerts are used solely to deliver the notifications described above. See our Privacy Policy for details on how we handle personal data.

8. Contact

HomeTeam Connect — hello@myhometeamconnect.com

See also our Terms of Service and Privacy Policy.